Last updated: May 2026
We collect information you provide directly, including your email address, account credentials, and risk preferences. We also collect usage data — feature interactions, API requests, paper portfolio events, Live Lab dashboard access, and research decision logs.
To run the decision engine, narrow scanning to the topics you follow, maintain paper portfolios and Live Lab access, communicate with you about the Service, process subscription billing, and meet applicable legal obligations.
Sensitive account data is encrypted at rest and in transit with TLS. No transmission method is fully secure; we apply defense-in-depth and disclose material incidents as required by law. Qelly does not store wallet private keys. On-chain order signing is performed through user-controlled wallets or limited session permissions where supported. Future venue API credentials, if supported, should be scoped, revocable, trading-only where possible, never withdrawal-enabled, and stored using per-user encryption with audit logging.
Qelly does not hold customer funds, accept subscriber bankroll deposits, or give subscribers any claim on the Live Lab research portfolio. Venue balances remain at third-party venues or in wallets you control. During beta, venue balance views are read-only where available.
Venue availability depends on your jurisdiction — see the jurisdictions page for the current matrix. For users in the EU/UK we honor GDPR-equivalent rights including access, correction, and deletion.
We use a small number of cookies for authentication, session continuity, and recording age confirmation. Analytics cookies (none today) will only be set with your consent.
We do not sell your personal information. We may share data with payment processors for subscription billing, infrastructure providers to operate the Service, and approved venue APIs for read-only market, position, or balance data when you have explicitly connected that venue.
We retain account data while your account is active or as needed to provide the Service. You may request export or deletion of your account data at any time.
Privacy questions: privacy@qelly.ai.